Technical certifications added in Q4 2012: Shawn Edie, ITIL Foundation Certification (IT service delivery); Jorge Barrantes, Microsoft Certified IT Professional Windows Server Network Infrastructure, Configuring and Active Directory, Configuring; Reno Olivero, Microsoft Certified IT Professional, Windows 7 Configuration; and Leathel Grody, who passed CompTIA Security+, Network+, and A+ exams. Congratulations to all!